Frequently Asked Questions about our Fitness Instructor Training Courses
Q: How do I gain more information about a course?
A : Call 01372 889 589 or email: .
Q: How do I pay for the course?
A: You can pay online using securely via Paypal or a debit or credit card. Once a deposit payment has been received you are then invoiced with our bank details to make a bank transfer for the balance. If preferred we can give you our details to make a bank transfer for the full cost of the course. We can also take payments over the phone by calling 01372 889 589.
Q: Do I have to pay the full amount up front?
A: No, we require a deposit payment to confirm your booking and then we send out an invoice for the remaining balance. This invoice is usually on a 14, 30 or 60 day term depending on how far in advance you have booked your course. Full payment is normally required if you are booking less than 2 weeks prior to the course start date. We also offer monthly payment plans, please contact us for details on 01372 889 589 or email .
Q: What support is there for students?
A: You will be assigned a tutor or centre contact who will make regular contact with you and offer assistance if needed via email or telephone. We also create whats app groups for all our courses for communication with peers and your course tutor.
Q: What if I need extra learning support?
A: Once you complete your application form, YBFIT Training will be made aware of the support you may need, but you can contact our office via email or telephone to discuss any additional learning needs on 01372 889 589 or email .
Q: How do I enrol on my course?
A: Select the course you wish to enrol on and click ‘Register’, on the next page click the course date, change the Quantity to ‘1’ for a deposit or full payment and then click ‘Attendee Information’. Now the Course registration form will appear, take your time to enter your details and click ‘Overview’, this will show you any missing information, if all your details are correct you will see a full overview of all the details you have entered so far. Once you are completely happy with your details click ‘ Confirm and make your payment’. Enter your credit/debit card info or your PayPal details to complete payment. You will receive confirmation from the course administrator once your payment has cleared and details received
Q: How do I study the theory elements of the course?
A: Our courses are blended learning which means you will have tutor contact training days also with an element of home study with e mail/online/phone tutor support. Once you have booked and paid your deposit you will receive your course manuals and or learning materials where appropriate so that you can start your pre course reading/home study.
Q: What if I have taken the theory with another training provider before?
A: You will be required to provide your original certificates and there should be evidence that that the units match that of the qualification you are due to start and can also be mapped against the current qualification framework.
Q: Will my fitness instructor qualification be recognised internationally?
A: Active IQ qualifications are on the Regulated Qualifications Framework (RQF) which is regulated by the exams regulator Ofqual in England. Wales and Northern Ireland have their own regulator called Qualifications Wales and CCEA respectively. Active IQ qualifications are recognised in England, Wales and Northern Ireland.
Scotland has its own framework: the Scottish Credit and Qualifications Framework (SCQF). Although they are not on the SCQF, Active IQ qualifications are widely respected by learners, training organisations and employers in Scotland.
In Europe, the European Qualifications Framework (EQF) acts as a translation device to make national qualifications more readable across Europe. Although there is currently no international mechanism to compare qualifications in this way, UK qualifications are well-regarded all over the world.