Q: How do i gain more information about a course?

A: Call 01372 889589 or email: info@ybfittraining.com

Q: How do i pay for the course?

A: You can pay online using securely via Paypal or a debit or credit card. Once a deposit payment has been received you are then invoiced with our bank details to make a bank transfer for the balance. If preferred we can give you our details to make a bank transfer for the full cost of the course. We can also take payments over the phone by calling 01372 889589.

Q: Do i have to pay the full amount up front?

A: No, we require a deposit payment to confirm your booking and then we send out an invoice for the remaining balance. This invoice is usually on a 14, 30 or 60 day term depending on how far in advance you have booked your course.  Full payment is normally required if you are booking less than 2 weeks prior to the course start date. We also offer monthly payment plans, please contact us for details on 01372 889589 or e mail claire@ybfittraining.com

Q: What support is there for students?

A: You will be assigned a tutor or centre contact who will make regular contact with you and offer assistance if needed via email or telephone. We also create whats app groups for all our courses for communication with peers and your course tutor.

Q: What if i need extra learning support?

A: Once you complete your application form, YBFIT Training will be made aware of the support you may need, but you can contact our office via email or telephone to discuss any additional learning needs: admin@ybfittraining.com/01372 889589

Q: How do i enrol on my course?

A: Select the course you wish to enrol on and click ‘Register’, on the next page click the course date, change the Quantity to ‘1’ for a deposit or full payment and then click ‘Attendee Information’. Now the Course registration form will appear, take your time to enter your details and click ‘Overview’, this will show you any missing information, if all your details are correct you will see a full overview of all the details you have entered so far. Once you are completely happy with your details click ‘ Confirm and make your payment’. Enter your credit/debit card info or your PayPal details to complete payment. You will receive confirmation from the course administrator once your payment has cleared and details received

Q: How do i study the theory elements of the course?

A: Our courses are blended learning which means you will have tutor contact training days also with an element of home study with e mail/online/phone tutor support. Once you have booked and paid your deposit you will receive your course manuals and or learning materials where appropriate so that you can start your pre course reading/home study.

Q: How do i study the practical?

A: You will attend the planned guided training days with a tutor and then have time to put it into practice.

Q: What if i have taken the theory with another training provider before?

A: You will be required to provide your original certificates and there should be evidence that that the units match that of the qualification you  are due to start and can also be mapped against the current qualification framework.

Q: Will my qualification be recognised internationally?

A: YMCA Awards is not only the UK’s leading awarding body, but is fast gaining recognition and respect across the World. YMCA Awards has centres based in a number of European and Middle Eastern countries plus India and South Africa.

Gaining a YMCA Awards approved fitness qualification enables individuals to join the UK Register of Exercise Professionals, opening up job opportunities in the UK and, through the International Confederation of Registers for Exercise Professionals (ICREPs), Australia and New Zealand.

Active IQ qualifications are on the Qualifications and Credit Framework (QCF) which is jointly regulated by England’s regulator Ofqual, Wales’ DCELLS and Northern Ireland’s CCEA. So Active IQ qualifications are recognised in England, Wales and Northern Ireland.

Scotland has its own framework, the Scottish Credit and Qualifications Framework (SCQF). Although they are not on the SCQF Active IQ qualifications are widely respected by learners, training organisations and employers in Scotland.

In Europe,the European Qualifications Framework (EQF) acts as a translation device to make national qualifications more readable across Europe. This comparison chart shows how, by QCF level, Active IQ qualifications are recognised in Europe. Although there is currently no international mechanism to compare QCF qualifications in this way, UK qualifications are well-regarded all over the world.

Should face-to-face training be delayed due to government guidelines then our training courses where possible will be taken online via Zoom or on a similar platform. Please see our Coronavirus Policy (on page 11 of our Terms and Conditions) for full details.